Terms And Conditions
During the checkout process, Olympia Paints will determine your delivery options based on your delivery address and postal code. For South Africa orders to main centres, Olympia will endeavour to deliver within 2 – 4 working days. For South African orders outside of main centres, Olympia will endeavour to deliver within 4 – 7 working days.
Standard Delivery Conditions
- As a buyer, you indicate where in South Africa you require delivery, as well as contact numbers to be used in connection with delivery.
- Your parcel will be delivered to the address which you have specified in the checkout process.
- If nobody is available to accept the parcel at the time of delivery, our courier will on the second attempt of delivery leave a note (in the mailbox if a residential address) to indicate that there was an attempted delivery.
- The courier will try once more (third attempt), and if at that time there still is no-one to sign for the parcel, it will be returned to our warehouse and a return will be processed for the goods. You will be contacted to confirm you preferred refund method.
- The delivery fee which has been added to the total cost of your order will not be reimbursed given that the courier would have attempted delivery on more than one occasion.
- Unless we confirm otherwise, before you place your order and before the final confirmation, the estimated maximum delivery time for an order in South Africa is 6 working days.
- All Olympia’s deliveries take place during business hours; there are no deliveries on weekends or public holidays. Please take this into consideration when selecting your delivery address.
- The collection method for goods which are returned is based on the same procedure for delivery.
- We have made every effort to ensure that the colours and finishes which you see digitally are as close as possible to the colours and finishes of our products you will use. We cannot, however, guarantee an exact match; the images and colour variations on this website are only a representation of colours of our great quality products.
We’d advise that you always test paint products before you commit to purchasing, particularly large amounts. Kindly contact our sales team for expert advice on product application and/or technical literature.